UAE Privacy Compliant
Last updated: 21 August 2025

1. Introduction

Welcome to Gas On Trade (“we”, “us”, “our”). Gas On Trade is a UAE-based company supplying high-quality food-grade gases to businesses across the United Arab Emirates.

This Privacy Policy explains how we collect, process, store, and safeguard personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, where applicable, relevant international data-protection standards.

2. Who We Are (Data Controller)

Gas On Trade operates in the United Arab Emirates as a specialist supplier of food-grade and industrial gases to commercial and private clients. We are the data controller for personal data collected through our website and services.

For all privacy matters, contact us at admin@gasontrade.com.

3. Data We Collect

We may collect and process the following types of personal data:

• Contact details: name, email, phone number (via forms, enquiries, or client onboarding).
• Business details: company name, trade licence, delivery address, and VAT/TRN (where applicable) for order fulfilment.
• Website usage data: IP address, browser type, device info, analytics data (via cookies).
• Marketing preferences: if you opt in to updates or newsletters.
• Order and billing details: client name, business address, VAT/TRN number (if provided) for invoicing and accounts. No payment card details are collected or stored via this website.

4. How We Collect Data

• Directly from you (via contact forms, emails, orders, contracts).
• Automatically (via cookies, analytics, and tracking tools when you browse our site).
• Through ongoing client communications when arranging deliveries or managing accounts.

5. Purpose & Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: to respond to enquiries, process orders, deliver products, and provide after-sales support.
• Legitimate interests: to improve services, ensure operational efficiency, and communicate with clients.
• Consent: for marketing emails, non-essential cookies, and optional surveys.

6. Operational Disclosure

Gas On Trade operates with both in-house and external logistics partners within the UAE to fulfil orders efficiently. Any third-party service providers engaged to support logistics or payment processing work under binding agreements that uphold confidentiality and data-protection standards.

7. Cookies & Tracking

We use cookies for analytics, preferences, and functionality. You will be asked to consent before non-essential cookies are placed on your device. Full details are set out in our Cookies Policy.

8. Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers (e.g. hosting, analytics, delivery/logistics partners, email and task-management software) under binding agreements.
• Authorities when required by UAE law.
• Business buyers if Gas On Trade is sold or restructured.

9. Data Retention

We retain personal data only as long as necessary:

• Enquiries: until you request deletion.
• Client/order data: for the life of the customer relationship plus up to 7 years to comply with legal, tax, and accounting obligations under UAE law.

10. Data Security

We implement technical and organisational measures to safeguard personal data, including:

• SSL (HTTPS) encryption across all web pages.
• Secure cloud storage and encrypted backups.
• Restricted access to systems for authorised personnel only.
• Staff training on safe data-handling practices.

11. Your Rights

Under UAE PDPL you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent at any time where processing is based on consent.
• Request a copy of your data.
• Lodge a complaint with the UAE Data Office if you believe your rights have been infringed.

To exercise these rights, email admin@gasontrade.com.

12. Changes to This Policy

We may update this policy to reflect changes in law or business operations (e.g. new services, restructuring). The revision date at the top will always reflect the current version.

13. External Links

Our website may include links to external third-party websites. We are not responsible for their content or privacy practices. Please review their policies directly.

14. Legal Jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates and complies with UAE PDPL.